Your privacy matters to us. This page explains exactly what personal data filbet com collects from Filipino players, how we use it, and the rights you hold under Philippine data protection law. Please read it carefully before registering or using any service on this platform.
filbet com is an online entertainment platform serving players in the Philippines, offering sports coverage, casino-style games, slots, and live dealer experiences accessible via mobile and desktop browsers. As the operator of this platform, filbet com acts as the data controller responsible for the personal information you provide when you register, deposit, or interact with any part of the site. We are committed to handling your data in accordance with the Philippine DataPrivacy Act of 2012 (Republic Act No. 10173) and all related implementing rules and regulations. If you have any questions about how your data is managed, please visit our FAQ page for guidance.
When you create an account on filbet com, we collect the information you provide directly during the registration process. This includes your full name, date of birth, email address, mobile number, and a username of your choosing. When you make a deposit or request a withdrawal, we also collect payment-related information such as your GCash or Maya account reference, or your bank account details, depending on the method you select. We may additionally collect a copy of a government-issued identification document and a selfie for identity verification purposes, as required under applicable Philippine regulations for online financial transactions. Device and session data — including your IP address, browser type, operating system, and pages visited — are collected automatically when you access the platform, and are used for security monitoring, fraud prevention, and platform performance analysis. We do not collect sensitive personal information beyond what is strictly necessary for account verification and regulatory compliance.
The personal data you provide is used primarily to create and manage your filbet com account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with our legal obligations. We use your contact details to send you account-related notifications, security alerts, and — where you have opted in — promotional communications about offers available on the Promotion page. Session and device data are used to detect suspicious activity, prevent unauthorised access, and maintain the security and stability of the platform. Aggregated and anonymised usage data may be used internally to improve the platform experience, optimise game loading performance, and understand how Filipino players navigate the site. We do not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review.
filbet com processes your personal data on the following legal grounds: performance of a contract (processing your registration, deposits, and withdrawals); compliance with a legal obligation (identity verification, anti-money laundering checks, and regulatory reporting); legitimate interests (fraud prevention, platform security, and internal analytics); and, where applicable, your explicit consent (marketing communications and optional data uses). Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. Processing for contract performance and legal compliance purposes cannot be opted out of while you hold an active account, as these are necessary for the platform to operate lawfully.
filbet com does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. We share your data only with carefully selected service providers who assist us in operating the platform — including payment processors, identity verification providers, cloud hosting services, and customer support tools — all of whom are contractually bound to process your data only on our instructions and in accordance with applicable data protection law. Where required by Philippine law or a valid legal order, we may disclose your personal data to government authorities, regulatory bodies, or law enforcement agencies. Any international transfer of personal data is conducted with appropriate safeguards in place to ensure your information receives a level of protection consistent with Philippine data protection standards. We do not share your data with other players or make your account information publicly visible on the platform.
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and our regulatory obligations. Account records, transaction histories, and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering and financial record-keeping requirements. Where data is no longer required for any legal, regulatory, or legitimate business purpose, it is securely deleted or anonymised. You may request the deletion of your personal data at any time by contacting us through the FAQ page, subject to our ability to comply with any overriding legal retention obligations. Anonymised and aggregated data that cannot be used to identify you may be retained indefinitely for statistical and platform improvement purposes.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by filbet com. You have the right to be informed about how your data is collected and used — which this Privacy Policy fulfils. You have the right to access a copy of the personal data we hold about you, and to request correction of any inaccurate or incomplete information. You have the right to object to the processing of your data on grounds relating to your particular situation, and to request the erasure of data that is no longer necessary for the purpose for which it was collected, subject to legal retention requirements. You also have the right to data portability — to receive your personal data in a structured, commonly used format — and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated. To exercise any of these rights, please visit the FAQ page where our support team can assist you.
filbet com uses cookies and similar technologies to ensure the platform functions correctly, to keep you logged in during your session, and to remember your preferences. Essential cookies are necessary for the platform to operate and cannot be disabled. Analytical cookies help us understand how players use the site so we can improve navigation, loading speed, and game accessibility on mobile devices. We do not use third-party advertising cookies or cross-site tracking technologies that follow you outside of the filbet com platform. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or use certain features. By continuing to use the platform after being informed of our cookie use, you consent to the placement of non-essential cookies in accordance with this policy.
filbet com implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard SSL/TLS protocols. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with access to personal data are trained on data protection obligations. We conduct regular security assessments and maintain incident response procedures to address any potential data breaches promptly and in accordance with our notification obligations under Philippine law. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your filbet com account and to keep your login credentials confidential.
The filbet com platform is strictly intended for adults who are of legal gambling age in the Philippines. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a minor has registered on the platform, the account will be immediately suspended and any associated personal data will be deleted in accordance with our data retention procedures. Parents and guardians who believe a minor may have accessed the platform are encouraged to contact us immediately through the FAQ page. We also encourage all adults to make use of the tools available on our Responsible Gaming page to help manage platform access within their households.
filbet com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via their registered email address or through an in-platform notification. Your continued use of the filbet com platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal data. If you disagree with any changes to this policy, you may close your account and request deletion of your data by contacting our support team through the FAQ page.
A quick summary of what you can request as a Filipino player on filbet com.
Request a copy of all personal data filbet com holds about your account, transactions, and identity verification records at any time.
Ask us to correct any inaccurate or outdated personal information linked to your account, including contact details and identification records.
Request deletion of your personal data when it is no longer needed, subject to legal retention requirements under Philippine financial regulations.
Object to certain types of data processing, including direct marketing communications, and we will stop using your data for that purpose immediately.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service provider if you choose to do so.
Lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have not been respected by filbet com.
If you have any questions about this Privacy Policy or want to exercise your data rights, our support team is ready to help. You can also explore the platform and register a free account to get started.